FAQS

You Asked, We Answered

WHAT IS YOUR RETURN POLICY?

We accept returns within 14 days from receiving your item. Returns can be dropped off to one of our Burnley shop or Rochdale Department Store by booking a return slot. This can be done by emailing us a return request. We also collect returns from the customer's address with a call out charge of £10. You will receive a call to arrange this.

CAN I TRUST YOUR ITEM DIMENSIONS?

All dimensions for new goods are correct. As the pre-loved items are hand measured they may differ by a half or one inch in real life.

WHAT ARE THE PAYMENT OPTIONS?

You can make purchases using PayPal or bank card.

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©2020 by Emmaus Preston